Knowall Managed Full IT Support London are renowned for keeping one step ahead of the industry in technology. They have highly qualified staff who keep up to date with systems, products thus offering clients the best solutions available at the most affordable rates.

Knowall IT will assist your company to convert to Cloud Computing effortlessly so you will never look back. They offer leading Cloud Computing which is affordable, scalable with built in redundancy; and are here to support your journey to the cloud.

What is Cloud Computing?  The Knowall cloud computing services for business continuity is a solution that delivers email and data directly to your PC desktop or web browser while still using local applications. As leading London Cloud Providers Knowall IT have the latest innovative technology. 

How is this possible? Knowall IT has their own server which houses clients email, data and applications on their high availability cloud platform. This server is co-located in a 3 tier data centre outside of London.

Benefits of Cloud Computing?

There are many benefits to your organisation or company by converting to Cloud Computing. It is an affordable solution reducing costs in your organisation and delivers better customer service. Your business will run more efficiently concentrating on the core business functions.

With Platform as a Service, Software as a Service, Infrastructure as a Service Knowall IT has solutions for everyone.

Whether its hosting applications in the Cloud, pay as you go IT support, web hosting and application or unified communications Knowall IT offer them all. With Knowall IT’s innovative approach to small and medium enterprises you can be rest assured the quality of service is by far best in the industry.

Our organisation recently needed to get up to date with technology as our competitors were streaks ahead, so in order to be in the running we decided to get assistance from Knowall It.

Their flexibility, after hour support, pricing and approach had us convinced we went ahead with their advice and decided to get on the cloud. The Benefits of Hosting Applications in the Cloud have been incredible, making a vast difference in our organisation.

Key Advantages include:

  • Easy Deployment – get up and running quickly with minimal set up and low up-front investment, no need to set up server or employ local IT staff.
  • High Performance – the solution runs only on high performance Enterprise server technology with a deep pool of resources to ensure fast access to the software.
  • Anytime Anywhere Access – flexible access on any device (PC, Mac, tablet, smartphone) from any location at any time.
  • Eliminate Hardware Costs – no need to invest in servers and third party licensing.
  • Save on IT Resources – no need to invest in and manage local IT staff as everything is managed by us at the data centre.
  • Simple to scale – simple to grow solution without worrying about server capacity and software licensing.
  • Automatic Backups – all data securely backed up at the data centre daily and replicated to a second data centre for added resilience.
  • Enhanced Security – centralised secure data storage in ISO27001 certified data centre.
  • Always Available – built in redundancy to ensure the applications are available 100% of the time.
  • 24 x 7 Support – fully managed by UK based help desk, available 24 x7.


 

Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. Demanding working environment irrelevant of the core business demands that technology is always available and effective.

Many companies let their technology become out dated, then find themselves in a position of spending hundreds of thousands of pounds getting systems up to date.

Knowall IT is 100% customer focused and a niche Cloud and Unified Communications provider. Focused on the provision of tailored, secure and hi-performance hosted services to UK based organisations with a global reach. Understanding organisations requirements do vary they build bespoke tailored environments for each of their clients.

Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, enabling them to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by clients.

Every environment built for their clients is ring fenced from other customers to ensure 100% security. There are many Benefits of Hosting Applications in the Cloud, ask Knowall IT for more information.

Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.

Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.

The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

  • 24×7 Telephone & Remote Support
  • Emergency Engineers – Onsite within 1 hour
  • Onsite Visits for Critical Issues
  • 99.9% SLAs
  • Monthly Reporting

Remote Support

  • 24×7 Telephone & Remote Support
  • Professional and Highly Experienced

Site Visits

  • Re-Active Onsite Visits For Critical Issues
  • Onsite Within an Hour – London Based

Software Support

  • General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
  • Microsoft operating systems 2003/2008
  • Active Directory | Exchange 2003/2007

Service Level Agreements

  • 1 Hour response to any user related issues
  • 15 Minute response to any critical issue
  • Immediate despatch of engineers for critical issues – onsite within the hour
  • 24×7 Support available

Pay as You Go IT Support can be used for one off incidents or on a retainer basis for preferential pricing and service levels.

  • Telephone, Remote and email support – from £60 Per Hour
  • Onsite Visits from £70 Per Hour

 

Top 10 Benefits of Flexible/ Home Working for Employers?

As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less time commuting, however you might be wondering what the benefits are for the employer?

Read about the new UK law on Home Working / Flexible Working for all employees

A new law has been passed as of the 30th June 2014 introducing changes to the existing UK home working/flexible working laws, extending them beyond employees with children to all employees.  Some employers have been concerned about how this will affect production and the effect on their businesses.

We have decided to focus on the many benefits that home working and/or flexible hours can offer your business.

Top 10 Benefits of Home Working / Remote Working for Employers

The top 10 benefits of home working/flexible working for businesses are;

 

1.  Increased Productivity

Many studies taken place confirms that employees are more productive when working from home.  British Telecom (BT) has experienced a 20% increase in productivity thanks to telecommuting; they have over 15,000 home working employees out of 92,000 employees.

2.  Empowered Staff

Gaining trust with your employees who work from home makes them feel valued and empowered, feeling valued makes staff more committed and prove themselves to ensure the trust remains intact.

Staff should be paid for their skills, not their time.  Making your staff know that they are valued makes them feel empowered, but also more responsible for their output.

3.  Improved Staff Retention

Retaining committed staff is vital to any business and stability can only be beneficial to the company image. A large staff turnover can tarnish any company image.

4.  Brand’s Image

The benefits from being committed to CSR, happier employees, potentially extended opening hours, and access to a wider talent pool for employees, your brand’s overall image will likely improve.  You will have happy customers who will receive better and more efficient service.

5.  Expand Your Talent Pool

Working from home opens your business to being able to expand your talent pool potential thus being able to recruit talented individuals nationwide and not just locally. The positive effect on your business will be seen in increased productivity.

Perhaps consider a flexible start time enabling the employees miss out the worst of the traffic and are more productive at their desks.

6.  Extended Opening Hours

Many customers would like to consult outside the office hours for convenience, by encouraging flexible working hours the employee is likely to have no problem accommodating customers after hours.

By offering flexible hours or start times could mean your business can now be officially open for longer working hours in a day, or even at the weekends, at no additional cost to your business reducing overtime costs.

7.  Reduce Absenteeism and Tardiness

Many large companies have both found that flexible home working results in employees taking unnecessary time off and fewer sick days and happier employees who are more willing to commit to their employer.

8.  Corporate Social Responsibility (CSR)

Every business must be committed to CSR and flexible working hours will assist greatly by reducing your business’s environmental impact, saving around 4000 kilograms of pollutants per employee per year in travel.

Your business is required to be socially responsible to its customers, staff, suppliers, general public, and the outside world.  Taking your business CSR seriously is a great marketing angle; customers support businesses that are seen to be socially responsible.

9.  Reduce Costs

Every business aims to reduce costs whilst not compromising on the productivity of the business. By offering a flexible work environment makes your business more appealing, and makes potential recruits more interested in working for you.  Apart from the salary, you’ll likely reduce your overheads, and potentially even downsize your office and its costs.

10.  Growing your Business

Growing and focussing on your business is of better value than having to manage your staff, contend with office politics and distractions. You can focus on the important aspects of the business.

Technology can make flexible and home working much easier

Make home working and flexible working hours work for your business by utilising the best technology available. The right use of technology can help make teleworking more effective. Knowall IT provides first class private enterprise cloud London for SMEs. Knowall IT’s Private Cloud Computing means that all staff can access their files, data, and applications from anywhere in the world.

Private enterprise cloud London for small businesses and collaboration tools such as will enable staff members to talk to each other (telephone, instant message, video conference, etc.), and collaborate (screen sharing, application sharing, presentations, etc.) more effectively than ever.

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Knowall Managed IT believes in supporting Charities and non-profit organisations with their expert advice, services and solutions. They have been generous in the 10 years serving the community with their experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations.

Their team of reliable, friendly and knowledgeable engineers is what sets this Private enterprise cloud London solutions and services apart from their competitors.

“I wanted to feed back that a key reason we continue to use Knowall  for IT support is how helpful, friendly and approachable Jonathan is on site visits and in other matters.” Mark – Director – Northamptonshire Carers

Knowall IT offer enterprise solutions at affordable rates to charities and non-profit organisation through our discount charity pricing scheme – typically a 20% saving.

Get your business on the cloud today with Knowall IT Private enterprise cloud London for small businesses. Their solutions enable businesses to host their entire IT infrastructure in the cloud, including line of business applications such as MS Office, SQL Databases, Sage, Access accounts etc. – enabling a truly flexible, agile, resilient IT platform that is cost efficient and requires minimal IT management resource. Private enterprise cloud London for SMEs is definitely the way to go simply by realising the benefits of being on the cloud.

Chat to Knowall IT today for their expert advice.

Knowall IT Support BayswaterIT Support Hammersmith and IT Support Fulham  have some exciting positions available, would you like to work for this fabulous company who are making their mark in the IT industry.

Careers – Client Facing Network Engineer for IT Support Holborn and IT Support Hounslow

Knowall IT is a Paddington based IT and Telecoms provider, specialising in the supply of Cloud based technologies and IT resources to organisations across Central London.

All Knowall ITs services are developed around its always on, highly agile, highly scalable and device independent Cloud Platform. Which is supported via our highly responsive 24/7 Telephone Support Desk and onsite engineer resource.

Knowall IT is continually growing and we are seeking talented engineers to join our team!

Skills/Experience:

  • Graduate level education or 18 months working in a similar role
  • Excellent understanding of configuring & maintaining Microsoft based networks
  • Experience in designing, deploying, managing and supporting corporate networks
  • Exposure to Microsoft Exchange, SQL, Sharepoint, incl. Administering Domains & DNS
  • Experience in deploying – WAN’s – across a mixture of firewalls & router brands
  • Exposure to VoIP telephone systems – SWYX / Avaya
  • Administration of LANs
  • Ability to communicate, plan & deploy systems within client facing environment.
  • Project management
  • Demonstrated problem analysis and resolution skills
  • Ability to work long hours, on a regular basis, to complete client projects
  • Excellent client service attitude
  • A willingness to learn and develop 

Click here for further information on IT Support KensingtonIT Support Knightsbridge and IT Support Liverpool Street

Knowall Cloud Email Archiver completely eliminates the need for  PST Archives and gives you the ability to access your archived email on any device from any location.

The Knowall Cloud Archiving emails and archiving business emails solution also acts as a journalling system, making a copy of every single email that comes in and out of your organisation. We’ve made this is 100% compliant!

Journalling! Retain every single email in and out of your organization for up to 25 years.solution also acts as a journalling system, making a copy of every single email that comes in and out of your organisation.

  • Restore to Mailbox! Gives users an extremely easy way to retrieve lost or important emails and quickly restore them back to their live mailbox
  • Compliant! We’ve included all the legal hold and retention settings necessary to comply with Sarbanes-Oxley, HIPAA, the UK Companies Act, ISO 9000 and beyond.
  • No More PSTs means you keep your live mailbox small while maintaining the ability to search your archived mail from outlook or any device from any location.

Whether you opt for a full It Support Contract or an ad-hoc contract  Knowall IT takes a proactive approach to insure you have a fully stable IT infrastructure from which to function

The Full IT Support contract is a comprehensive service providing a complete out sourced IT facility with unlimited telephone and remote support.

It will include services such as scheduled onsite visits to health check PCs, assist with IT processes, and optimise systems; Quarterly reviews to discuss IT strategy for the short, medium and long term; Server, connection and backup monitoring; network security and disaster recovery audit; and network documentation and reporting.

Knowall ITs Ad-Hoc support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT. The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

Click here to find out more about Knowall IT Support London